Ihone Mail Deletes After Read on Computer
Republic of chad.w This person is a verified professional. Verify your business relationship to enable IT peers to see that you are a professional. 
Is she using the Outlook app or literally iOS mail? I find it best to always use the Outlook app with o365 and Exchange.
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One footstep for me would be to confirm whether it's deleted when logging into OWA web app for her email account.
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Da_Schmoo This person is a verified professional person. Verify your account to enable It peers to encounter that yous are a professional.
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I'm non familiar with the iOS app merely I'd find out exactly what she's doing and if she's actually deleting the electronic mail. I know on the Outlook app y'all tin define what swiping left/right does.
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OP Vexx This person is a verified professional. Verify your account to enable IT peers to see that yous are a professional.
I'yard non familiar with the iOS app simply I'd observe out exactly what she's doing and if she's actually deleting the electronic mail. I know on the Outlook app y'all can define what swiping left/right does.
Da_Schmoo Good signal actually, I volition confirm what her swipe settings are configured to do.
Verb8TIM Cheers, yea I was thinking that likewise. Will exist my first step when I run across with her tomorrow.
Chad.w I agree, I volition take to see if she is willing to swap to the Outlook app rather than iOS Mail.
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greggmh123 This person is a verified professional. Verify your account to enable IT peers to see that you are a professional.
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It has been a while since I touched an iPhone (and done my hands afterward), simply I am almost sure the built-in iOS Post app will delete emails on the telephone and server. However, I believe that in that location is a selection to get in do so and it does not by default.
Gregg
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greggmh123 This person is a verified professional. Verify your account to enable It peers to see that you lot are a professional.
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I merely Googled information technology and it looks as though this may be the setting: iPhone Settings -> Accounts & Passwords -> your electronic mail account -> Advanced -> INCOMING SETTINGS -> Delete from server, you can cheque NEVER, Seven DAYS, or WHEN REMOVED FROM INBOX. Choose WHEN REMOVED FROM INBOX.
Gregg
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Da_Schmoo This person is a verified professional. Verify your business relationship to enable IT peers to come across that you are a professional person.
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Pretty sure that setting applies to POP3 only.
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We've experienced this same thing. Our solutions were a mixture of switching from iOS mail app to the Outlook for mobile app and wait! From what I understand the app and server sync at pre-adamant intervals so it can take a few hours sometimes for changes made on the phone to prove on the PC. Notwithstanding from the PC to the phone is much faster. I'm not a mobile guy or Azure admin then I can't explain why this is but that's what we've been told.
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C.J.R. This person is a verified professional. Verify your business relationship to enable It peers to see that yous are a professional person.
I have seen different email problems disappear after using the Outlook app for iOS.
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OP Vexx This person is a verified professional. Verify your business relationship to enable IT peers to see that you are a professional.
The user switched to using the Outlook App and no longer has this effect.
Thanks all.
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greggmh123 This person is a verified professional person. Verify your account to enable Information technology peers to see that y'all are a professional person.
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We've experienced this same thing. Our solutions were a mixture of switching from iOS mail app to the Outlook for mobile app and wait! From what I understand the app and server sync at pre-determined intervals so information technology can take a few hours sometimes for changes made on the phone to show on the PC. However from the PC to the telephone is much faster. I'm not a mobile guy or Azure admin then I can't explain why this is but that'southward what we've been told.
If the mail account is set to Push button method, syncing in either direction should have less than a infinitesimal. Mine typically takes well-nigh 30 seconds to/from my Android phone (Moto g7).
Gregg
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We've experienced this same matter. Our solutions were a mixture of switching from iOS mail service app to the Outlook for mobile app and look! From what I understand the app and server sync at pre-determined intervals so it can take a few hours sometimes for changes fabricated on the phone to evidence on the PC. Withal from the PC to the phone is much faster. I'm not a mobile guy or Azure admin so I tin can't explicate why this is but that'southward what we've been told.
If the post business relationship is ready to Button method, syncing in either management should accept less than a minute. Mine typically takes about 30 seconds to/from my Android phone (Moto g7).
Gregg
Coincidentally I just bought myself and the married woman G7's at a pregnant disbelieve from Motorola. Are y'all using the Outlook app or the native mail app (more accurately now, I guess, that'due south Gmail.) I have been using Android for 9 years and have flipped between GMail and Outlook. There's things I like ameliorate about Outlook, but my biggest gripe with it is that when I read a message or delete a message in Outlook on my computer, the notification stays there on my phone, whereas with GMail, this doesn't happen...the notification disappears if the bulletin is no longer unread or has been deleted or put in a folder.
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Source: https://community.spiceworks.com/topic/2305142-email-deleted-on-ios-does-not-delete-from-outlook-on-pc
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